A Day in the Life of a Surrogacy Specialist

The surrogacy process is a beautiful way to start a family. It’s also something that takes a lot of work. Everyone involved has an important role to play, especially the specialist with your surrogacy professional.

Surrogacy specialists are responsible for many aspects of the process. Typically, they’re juggling multiple tasks and everything is high priority. They know they can’t afford to drop any balls, because this work is vital to fulfilling your dreams of becoming a parent. Surrogacy specialists are passionate, caring professionals who work tirelessly to help create families.

As an intended parent or surrogate considering surrogacy, or as an intended parent currently going through the process, you obviously know that surrogacy specialists are important, and the work they do matters. But do you really know what their days look like?

We’re going to pull back the curtain on the daily life of a surrogacy specialist. As you’ll see, these are everyday heroes performing challenging tasks under high pressure. From the required administrative duties to filing paperwork to counseling families and surrogates through the ups and downs of the process, your specialist is there for you.

Here’s what a typical day in the life of a surrogacy specialist might look like.

7 a.m. — Family First

Wait, isn’t this about what a surrogacy specialist does at work? Yes, it is. But before we get to that, we need to establish something very important: Surrogacy specialists have lives, too. They have families, obligations, early mornings and everything else.

When an intended parent or surrogate is working with a surrogacy specialist, it can be easy to get tunnel vision and forget that they are more than just a surrogacy specialist. Before the drive to the office, there’s getting the kids fed and out the door and, if they’re lucky, time to sit down for a cup of coffee.

8 a.m. — Time for Some Emails

Awareness and interest in surrogacy is growing every day. As recently as several years ago, surrogacy was still seen as an “out there” option for family building. Today, it is much more common. A surrogacy specialist knows this firsthand through the amount of inquiries they respond to each day.

After driving to the office and settling in with a hot cup of coffee, their day will often begin by responding to all of the requests for information that came in over the last 24 hours. This could be five, 10 or more emails.

Each response carries a lot of weight. This is a person who is interested in starting a family or interested in carrying a baby for intended parents. Both are asking serious questions that could be life-changing. Far from a quick response, each email demands careful focus and attention.

9 a.m. — Assisting Active Cases

Our surrogacy specialist shifts focus to the caseload already on their plate once these interest inquiries are taken care of. Along with the people interested in surrogacy, there are also the people who are already in the process. These could be matches — intended parents and a surrogate who are already paired up — or either party that is still waiting for a match.

Managing the caseload is part administrative work, part counseling work and a little bit of everything else. One minute could be dedicated to reviewing a surrogacy contract, and the next is spent vetting a family to ensure they qualify. It’s important for each step of this process to be completed accurately for the protection of everyone involved.

10 a.m. — Phone Calls to Speak with Women Interested in Surrogacy

Deciding to carry a baby as a gestational surrogate is a big choice. After initially requesting information online, women who are interested in taking the next step will often schedule a follow-up call to have a more in-depth discussion about the surrogacy process.

This is unique in the day of a surrogacy specialist, as opposed to many other family-building professionals. Many adoption agencies, for example, have adoptive family specialists and birth mother specialists. In surrogacy, the surrogacy specialist works with everyone involved from start to finish.

These calls are a chance to educate and encourage women interested in becoming a surrogate.

11 a.m. — Team Meeting

Our team at American Surrogacy is made up of several hard-working individuals, and it helps to be on the same page. The surrogacy process can get complicated. There are a lot of moving parts, important documents and necessary phone calls. Plus, working as a team helps provide encouragement on the hard days.

12 p.m. – Lunch, and Probably More Emails

Who really takes a full lunch, anyways? While our surrogacy specialist was speaking with women on the phone and collaborating with her team, new requests for information and emails from active cases have been building up in her inbox. A working lunch is typical.

1 p.m. – Intended Parent Calls

It’s time for more phone calls! So much of being a surrogacy specialist involves answering questions. These questions are important, and they require complete responses. Without the support of a surrogacy specialist, intended parents would be at a loss in this process.

Just like our surrogacy specialist did at 10 a.m. with surrogates, they will spend time in the afternoon following up with intended parents who want to learn more. These calls typically last an hour, and, depending on the day, could take up the whole afternoon. Each family is unique, which means each conversation is totally different.

2 p.m. – Delivering Good News and Finding a Match

One of the best things that can happen in a surrogacy specialist’s day is when intended parents hop on the phone and are ready to go. That means they already have taken the necessary medical steps, have embryos prepared and are ready to find a match. Here’s the best part: showing them our list of available surrogacy situations.

We work with so many amazing gestational surrogates. Helping a family find a match is one of the best parts of the day. This is a moment they’ll remember for the rest of their lives, and we are honored to play a part in the story of their family.

3 p.m. – Delivering Bad News and Having Tough Conversations

This is a profession comprised of ups and downs. For all the times a surrogacy specialist gets to be a part of life-changing moments, there are times when they have to deliver bad news and have tough conversations.

At this point, a surrogacy specialist may have to pick up the phone and call a woman hoping to be a surrogate with some bad news: We’re so sorry, but something has come up, and you do not meet the qualifications.

American Surrogacy has psychological and medical standards for all surrogates, which provides protection for everyone involved in the process. It can be really hard when something comes up in the medical screening that was unknown or unexpected. Delivering news like this is not easy. It’s the knowledge of the good things that will happen that keeps a surrogacy specialist going through hard conversations like this.

4 p.m. – Wrapping up loose ends

You never truly know what a day is going to hold. The last hour is reserved for the unexpected (unless, of course, something unexpected demands attention earlier). There are plenty of loose ends to tie up. A surrogacy specialist rarely leaves the office feeling like work is “done.” The goal is to get everything in a good place to come back to work tomorrow.

 5 p.m. – An Evening Full of Family

Once again, we’re back to life.

It’s time for school pickup, volleyball practice, basketball games, cooking dinner (or, let’s be real, ordering takeout) and enjoy time with family. American Surrogacy is all about creating family, so of course a surrogacy specialist places a high value on her own. This is what makes life great. Even though toting the kids to and from evening activities can be tiring, it provides fuel for the next day at work.

The Heart of Surrogacy

Anyone who dreams of starting a family should have the opportunity to see that dream fulfilled. That’s the belief at the core of American Surrogacy. Yes, being a surrogacy specialist is a job. But it’s also much more than that. It is a position with daily opportunities to play a vital role in changing someone’s life.

That kind of work comes with its ups and downs. There are hard days when nothing seems to go right, but there are also great days when you get to witness a family come together for the first time. Surrogacy specialists accept both the good and the bad, holding it all together in this delicate process and working tirelessly to serve you.

If you’d like to speak with a surrogacy specialist today, you can call 1-800-875-BABY(2229) or reach out online. We would love to talk with you.

Leave a Reply

Your email address will not be published. Required fields are marked *